top of page

Wildflowers Safeguarding Policy

1. Purpose of the Group

This is a support group for girls aged 9–12, held once a month at a private residence. The group offers a safe and nurturing environment where participants engage in age-appropriate activities such as arts and crafts, walks, group discussions, and cooking. The aim is to support emotional well-being, self-esteem, and healthy friendships.

2. Commitment to Safeguarding

  • The safety, dignity, and well-being of each child is paramount.

  • This group is committed to creating a safe and inclusive space, free from harm, bullying, or discrimination.

  • Safeguarding is everyone’s responsibility.

3. Supervision and Staffing

  • The group is run by Gwen who holds a current enhanced DBS check.

  • The girls will be supervised at all times.

  • No child will ever be left unattended or placed in one-to-one unsupervised situations.

  • Additional adults may support on occasion, but only with prior approval and DBS clearance where necessary.

4. Activities

Children may participate in the following:

  • Indoor crafts and group projects

  • Supervised walks in the local area

  • Cooking and simple food preparation

  • Group discussions and reflective activities

All activities are risk-assessed and planned with age-appropriateness in mind.

5. Health and Safety

  • The facilitator holds appropriate public liability insurance.

  • A first aid kit is available on site.

  • Any allergies, medical needs, or additional care requirements will be collected on registration forms and followed carefully.

  • Emergency contact details will be collected and kept securely.

6. Consent and Communication

  • Written parental consent will be obtained for each participant prior to attendance.

  • Parents/guardians will be given a welcome pack including emergency contact numbers and drop-off/collection arrangements.

  • The group operates a clear arrival and departure protocol: children must be signed in and collected by a named adult.

7. Behaviour and Boundaries

  • Group rules are discussed with the girls to promote respect, kindness, and inclusion.

  • Bullying, harmful behaviour, or exclusion will not be tolerated and will be addressed sensitively and promptly.

  • Children will be supported in resolving conflicts through positive communication.

8. Child Protection Procedures

If a safeguarding concern arises:

  • Any disclosure, concern, or observation suggesting a child may be at risk of harm will be taken seriously.

  • The facilitator will follow national safeguarding guidance, and report concerns to Children’s Services (MASH) or NSPCC as appropriate.

  • Confidentiality will be respected, but not at the expense of a child’s safety.

9. Photography and Social Media

  • Photos will only be taken with parental consent.

  • No photos will be shared online or used for promotion unless explicitly agreed by parents.

  • No mobile phone use is permitted by children during sessions unless for emergencies.

10. Review and Feedback

  • This policy will be reviewed annually or if circumstances change.

  • Feedback from children and parents is welcome to help shape a safe, responsive environment.

Wildflowers Refund and Cancellation Policy

1. Bookings & Payments

  • Payment is required in advance to confirm your child’s place for each session.

  • Spaces are limited, and advance booking helps ensure sessions are well prepared and safe for all attending.

2. Cancellations by Parent/Guardian

  • A minimum of 14 days’ notice (2 weeks) is required for any cancellations.

  • If you cancel with at least 14 days’ notice, you will receive a full refund or the option to transfer the booking to a future session (if space allows).

  • Cancellations made with less than 14 days’ notice are non-refundable, as materials and planning will have already been arranged.

3. Missed Sessions

  • Missed sessions will not be refunded, including due to illness, travel, or other personal circumstances.

  • Unfortunately, due to the nature of the group and limited spaces, we’re unable to offer make-up sessions.

4. Cancellations by the Facilitator

  • In the unlikely event that a session needs to be cancelled by the facilitator (e.g. due to illness or emergency), you will be offered:

    • A full refund, or

    • The option to transfer your booking to a future session.

5. Refund Method

  • Refunds will be issued via the original payment method or as agreed between both parties.

Thank you for your understanding and support in helping this group run smoothly and sustainably.

bottom of page